1. Stores and couriers
Define the stores that will send delivery requests and the couriers who will serve them. Each store only sees its own deliveries.
How it works
How CoDeliver works
Start simple and move to semi‑automatic or fully automatic mode as your volume grows.
2. Orders in the system
Orders come in through CoDeliver POS or automatically via integrations with your ERP / POS / online ordering platforms.
3. Assigning to couriers
Depending on the plan, assignment can be manual, suggestion‑based or fully automatic with smart bundling of deliveries.
4. Monitoring & KPIs
See in real time what is happening in the fleet, monitor delivery times and key KPIs and make decisions based on data.
Key entities
To make discussions about plans and pricing clearer, it helps to align on a few core entities inside CoDeliver.
Group
Organisational unit that holds stores, zones and users (for example a chain of partner stores).
Zone
Operating area with its own stores and couriers; each Zone behaves independently from the others.
Concurrent courier connections
The maximum number of drivers logged into the Driver App at the same time during a shift. Pricing is based on this peak concurrent count, not on the total number of driver accounts.
For a full glossary covering routes, delivery requests, integrations, bundling and more, visit the Terminology & entities page.
Plans in more detail
For a step‑by‑step view of how each plan works, you can visit the dedicated plan pages:
Simple
More detailsDigital delivery log without GPS, with simple manual assignment.
Basic
More detailsGPS-based visibility with couriers receiving broadcast requests and accepting manually.
Semi-Auto
More detailsSystem‑proposed routes with human approval or light adjustments.
Auto
More detailsFully automatic assignment with bundling and fairness for larger fleets.
Plans at a glance
Pick the plan that matches your current volume and upgrade as you grow and need more automation.
Important clarification: concurrently active couriers
Courier pricing is based on the maximum number of drivers allowed to be logged in to the CoDeliver Driver app at the same time. In other words, it is about how many couriers can be connected concurrently during a shift, not how many people have received login credentials for the Driver app.
| Feature | Simple | Basic | Semi-Auto | Auto |
|---|---|---|---|---|
Fleet GPS | No | Yes | Yes | Yes |
Customer address | Optional | Optional | Required | Required |
Assignment mode | Manual via broadcast (first driver to accept) | Manual courier acceptance (broadcast) | Suggested routes from the system, approved by a human | Fully automatic assignment in real time |
Bundling | None (1→1) | None (1→1) | Limited, with approval | Full dynamic bundling, including cross‑store in a zone |
| Best suited for | Very small fleets, quick start, compliance | Fleets that need clear traceability without auto‑dispatch | Medium volumes with a manager who wants control | High volumes or delivery providers serving many clients (3PL‑style) that need full automation |